Tungsten Automation Knowledge

Vendor Search window opens automatically in Verify for Unidentified invoices

000045992 · Troubleshooting · Last Updated: Sep 11, 2026

ISSUE

Vendor Search opens automatically when an Unidentified invoice is opened in Verify and may reopen after clicking Exit.

The issue may occur only with a specific invoice profile/configuration.


CAUSE

The VendorSearch option Show Search Dialog Automatically? is enabled for the configuration associated with the affected invoice profile.


SOLUTION

  1. Open Manager > Open Plugins tab >select Vendor Search.
  2. Select the VendorSearch configuration associated with the affected invoice profile.
  3. Navigate to: Configuration Settings > Configuration >Search Dialog
  4. Check whether Show Search Dialog Automatically? is enabled.
  5. If automatic Vendor Search is not required, uncheck/disable: Show Search Dialog Automatically?
  6. Save the configuration.

image (10).png


REFERENCES

Applies to

ProductVersionBuildEnvironmentHardware
ReadSoft Invoices

Sections recovered from body HTML: issue, cause, solution.

https://aio-eus-uat-cae-aif-app14-local.redglacier-35d7ee4f.eastus.azurecontainerapps.io/article/45992 | Article 000045992 | Printed Sep 30, 2026

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