Results
The AP Essentials SSL cert will expire soon
The AP Essentials production SSL certificate is expiring soon and need to be extended.
Error message Invalid license key for product Global Enhancement Package generated when running /rse/us* namespace programs or transactions
Error message "Invalid license key for product Global Enhancement Package" is generated when running /rse/us* namespace programs or transactions
Worklist is not displayed in web application
Worklist is not displayed in web application.
Is a certain Windows Server Edition supported?
Which Windows Server version is supported with your Invoices and/or Collector version is available here:
Vendor Search window opens automatically in Verify for Unidentified invoices
Vendor Search opens automatically when an Unidentified invoice is opened in Verify and may reopen after clicking Exit.
Verify image for CII invoices (ZUGFeRD, Factur-X, XRechnung) differs from the original PDF
For CII-based invoices (ZUGFeRD, Factur-X, XRechnung), the invoice image on the Verify screen differs from the originally provided PDF and may contain multiple pages.
Readsoft Invoices – Most Helpful Knowledge (FAQ’s)
Readsoft Invoices - Most Common Knowledge (FAQ's)
Posted Document Shows Balance Due to Tax
Why is a posted document showing a balance equal to the PST tax amount?
APA (Accounts Payable Agility) 24x7 Support Process
Customers with active 24x7 support contracts who need to contact APA (Accounts Payable Agility) Support off hours for a critical Sev 1 issue that cannot wait until business hours, please follow the 24x7 steps as documented in this Global T…
MarkView Useful Information and Links for Administrators
What are some recommended tools and information MarkView administrator users should have?
Training, upgrades, new installations and changes to your solution
Need for training, upgrades, new installations, and changes to the solution.
User's Menu is Missing the Accounting Tab for One Invoice Reassigned to Her
One user's menu is missing Accounting for a single invoice.
PD AP - QR IBAN - READ_QRIBAN_PARAM of class /COCKPIT/CL_TOOLS_CH_PMNT - SAP method IS_CUST_ENABLED_QR of class CL_IDFI_VENDOR_EXT_UTILS - RESULT parameter changed.
This is a follow-up defect of PD note RSPDN1979135, which created method READ_QRIBAN_PARAM in class /COCKPIT/CL_TOOLS_CH_PMNT and hardcoded RV_IS_ENABLED as the receiving parameter of the dynamic call to CL_IDFI_VENDOR_EXT_UTILS=>IS_CUST_E…
A Recycled Connector Validation Workflow Work Item Remains in KAMV Interface Processing Error Queue
One invoice continues to appear in the Kofax Analytics Interface Processing Error queue despite being recycled.
Using IDPs which will not allow for multiple entities in an application for SAML Single Sign On (SSO) Configurations
Some IDPs such as Okta do not allow multiple entities or audiences in the same application. As such the only way to configure the IDP to support MarkView 7 metadafiles is to create 7 separate applications. This requires 7 metadata files to…
Test ASE/KSMS performance using TotalAgility Capture Starter Pack
Test ASE/KSMS performance using TotalAgility Capture Starter Pack
Maximum Decimal Places for Amount Fields in AP Essentials
As the "amount" fields are being rounded to 5 decimal places, what is the maximum number of decimal places allowed in AP Essentials for them?
Timestamp Mismatch Between AP Essentials and Output XML
We've noticed that the time stamp for documents in AP Essentials (formerly ReadSoft Online) don't match the time stamps in the XML file that leaves AP Essentials (formerly ReadSoft Online).
AP Essentials Support for Thai Buddhist Era (BE) Dates
When using the Thai profile document types - can AP Essentials handle a BE (Buddhist) year format?
AP Essentials System Update Frequency and Release Notes
When / how often are system updates performed in AP Essentials, and where can the release notes be found?