Results
Is a certain Windows Server Edition supported?
Which Windows Server version is supported with your Invoices and/or Collector version is available here:
Vendor Search window opens automatically in Verify for Unidentified invoices
Vendor Search opens automatically when an Unidentified invoice is opened in Verify and may reopen after clicking Exit.
Readsoft Invoices – Most Helpful Knowledge (FAQ’s)
Readsoft Invoices - Most Common Knowledge (FAQ's)
Training, upgrades, new installations and changes to your solution
Need for training, upgrades, new installations, and changes to the solution.
After upgrading SAP Kernel it is not possible to Transfer invoices error 101 - no SAP ErrInfo available
After an SAP HANA Kernel patch is installed, invoices stop transferring into SAP. This has been observed across multiple integration paths, including:
Could not load file or assembly Atalasoft.PdfDoc
After installing a new patch for Invoices, the following error is thrown:
How to locate the log files for the Invoices Maintenance
How to find the INVOICES Maintenance log files.
Where can I see information related to security, compliance, and privacy information for Tungsten Automation and it's product suite or how can I request assistance in filling out a security questionnaire
Where can I find information on security, compliance, and privacy for Tungsten Automation and its product suite?
How to reopen a closed Support Case
How to reopen a closed Support Case?
Customizations: Adding, Updating, Troubleshooting and how to contact Professional Services
A problem has been encountered with a customization, or you are looking to add/create/update/modify/enhance a customization. How can this be resolved?
Lifecycle Policies and End of Support Dates
The Tungsten Automation Software Lifecycle Policy describes product release types and provides a policy on the related Support timeline for products.
Enhancement Requests
An Enhancement Request has been logged.
How to configure the new profile setting: Last page identification
Starting with ReadSoft Invoices 6.1, a new setting is available to set the last page of the invoice. How is it configured?