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MFP Support Matrix (20494)
Tungsten Automation is committed to ensuring that our products work with the listed MFP models and addressing issues that arise when operating Tungsten Automation-branded clients deployed on these devices. We do not support the use of our …
Support Information
Tungsten Automation Technical Support Data Sheet
VRS Product Release Information
This latest Fix Pack is also available for download from the Tungsten Automation Fulfillment Site.
Power PDF Product Release Information
Description Release Date Download
Copitrak Product Release Information
Description Release Date Download
Tungsten TotalAgility Product Release Information
Latest 2026.3 Releases - Available for download from the Tungsten Fulfillment Site.
Where can I see information related to security, compliance, and privacy information for Tungsten Automation and it's product suite or how can I request assistance in filling out a security questionnaire
Where can I find information on security, compliance, and privacy for Tungsten Automation and its product suite?
How to reopen a closed Support Case
How to reopen a closed Support Case?
Customizations: Adding, Updating, Troubleshooting and how to contact Professional Services
A problem has been encountered with a customization, or you are looking to add/create/update/modify/enhance a customization. How can this be resolved?
Enhancement Requests
An Enhancement Request has been logged.
Technical Support - Contact Info
We provide support for all our enterprise products via our Support Portals.
Partner and Customer attachments and files
Partners and Customers have the ability to delete attachments and files that have been uploaded during the lifecycle of their technical support case.
Download Software from the Tungsten Automation Electronic Delivery (eDelivery) site
The Tungsten Automation Delivery site can be found at https://delivery.tungstenautomation.com/. Accounts for this system are independent of other Tungsten Automation web sites, so please do not use your Portal or Community logins.
All Products - Contact Details
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Tungsten Import Connector Product Release Information
Description Release Date Download
Contact Support Details
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Global Technical Support Contact Information
How to Contact Technical Support
Tungsten SignDoc Product Release Information
Tungsten SignDoc 2026.2 Releases
Analytics for RPA Product Release Information
You should only download and use the Analytics for RPA release that is included in the version of RPA you have selected on Delivery.
Analytics for RPA Product Documentation
Analytics 2.9.0 for RPA - Released with RPA 2025.2