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Canon Scanner Models Certified for Use with VRS 5.3
Which Canon scanner models have been certified for use with Tungsten/ VRS 5.3?
VRS Product Release Information
This latest Fix Pack is also available for download from the Tungsten Automation Fulfillment Site.
Error 1904 - kthumb.dll fails to register during install, unable to start module
During installation of Tungsten Capture, kthumb.dll fails to self-register with Error 1904 (HRESULT -2147024770, ERROR_MOD_NOT_FOUND). The installation still completes and reports success. Afterward, opening the Admin module produces "Coul…
Where can I see information related to security, compliance, and privacy information for Tungsten Automation and it's product suite or how can I request assistance in filling out a security questionnaire
Where can I find information on security, compliance, and privacy for Tungsten Automation and its product suite?
How to reopen a closed Support Case
How to reopen a closed Support Case?
Customizations: Adding, Updating, Troubleshooting and how to contact Professional Services
A problem has been encountered with a customization, or you are looking to add/create/update/modify/enhance a customization. How can this be resolved?
Lifecycle Policies and End of Support Dates
The Tungsten Automation Software Lifecycle Policy describes product release types and provides a policy on the related Support timeline for products.
Enhancement Requests
An Enhancement Request has been logged.
Express or VRS licensing issue
How can I proceed to manually activate or de-activate a VRS or Express license?
What is is the supported configuration scenario for Fujitsu fi-6800?
What is the supported configuration scenario for Fujitsu fi-6800?