Results
Capture and DST/Time Zone Changes
Does Capture require any patches or configuration changes when a region changes its Daylight Saving Time (DST) rules or adopts a new time zone policy?
What third party component was patched in Import Connector 2.11 fix pack 13?
There was a security vulnerabbility patch released in August 2026 for Import Connector 2.11 included in FixPack 13. This weakness was identified in KIC 2.10 and KIC 2.11 versions.
HTTP 403 Unauthorized Error When Accessing /file/import.wsdl in Tungsten Import Connector
Applicable to: Tungsten Import Connector 2025.1.3 and newer versions
Where can I see information related to security, compliance, and privacy information for Tungsten Automation and it's product suite or how can I request assistance in filling out a security questionnaire
Where can I find information on security, compliance, and privacy for Tungsten Automation and its product suite?
How to reopen a closed Support Case
How to reopen a closed Support Case?
Customizations: Adding, Updating, Troubleshooting and how to contact Professional Services
A problem has been encountered with a customization, or you are looking to add/create/update/modify/enhance a customization. How can this be resolved?
Lifecycle Policies and End of Support Dates
The Tungsten Automation Software Lifecycle Policy describes product release types and provides a policy on the related Support timeline for products.
Enhancement Requests
An Enhancement Request has been logged.
Enable Login Security for KIC (MC)
By default, the Import Connector (KIC) Message Connector monitoring and configuration interface can be accessed directly if the URL and port are known (for example, http://<servername>:25086). Customers may want to restrict access so that …
Tungsten Import Connector Product Release Information
Description Release Date Download