Results
Capture and DST/Time Zone Changes
Does Capture require any patches or configuration changes when a region changes its Daylight Saving Time (DST) rules or adopts a new time zone policy?
My Page Count Volume is not reset at the Contract Renewal
We have a term license for Capture and KTM volumes (Workflow Automation products), and we noticed that these volumes don't get reset when we renew our term license contract.
Where can I see information related to security, compliance, and privacy information for Tungsten Automation and it's product suite or how can I request assistance in filling out a security questionnaire
Where can I find information on security, compliance, and privacy for Tungsten Automation and its product suite?
How to reopen a closed Support Case
How to reopen a closed Support Case?
Customizations: Adding, Updating, Troubleshooting and how to contact Professional Services
A problem has been encountered with a customization, or you are looking to add/create/update/modify/enhance a customization. How can this be resolved?
Lifecycle Policies and End of Support Dates
The Tungsten Automation Software Lifecycle Policy describes product release types and provides a policy on the related Support timeline for products.
Enhancement Requests
An Enhancement Request has been logged.