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How to modify simulator images in eCopy ShareScan

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How to modify simulator images in eCopy ShareScan

Last Updated: Sep 3, 2026|2 minute read|000023243
#ShareScan#Knowledge#Troubleshooting

Information:

From ShareScan 2025.3 and 2026.3, the sample images are at the following location.

  1. For the web-based simulator:
    • C:\ProgramData\Tungsten\ShareScan\Tomcat\Config\
    • Refer to "simulatorConfig.properties" in the image repository, which outlines the different methods for altering simulator images.
    • Find line aaa.file = image01.jpg .... then modify, e.g., *.pdf. This will only load the PDF files from that folder as a scan image. 
      • Note: the PDF file does not have a DPI; ShareScan handles them like all have a 300dpi image in it
      • The extension is case-sensitive; it makes a difference whether you type "pdf" or "PDF" in the config file!
  2. For the Windows Simulator:
    • C:\ProgramData\Tungsten\ShareScan\ScanStation Client\SampleImages
    • This accepts only image files!
      • png, jpg, tiff

From ShareScan 6.7, the sample images are at the following location.

  1. For the web-based simulator:
    • C:\ProgramData\Tungsten\ShareScan\Tomcat\Config\
    • Refer to "simulatorConfig.properties" located within the image repository that outlines the different methods available to alter simulator images.
    • Find line aaa.file = image01.jpg .... than modify eg: *.pdf. This will only load the pdf files from that folder as a scan image. 
      • note: pdf file does not have a DPI, ShareScan handles them like all has 300dpi image in it
      • the extension is case sensitive, it make different if you type into the config file pdf or PDF!
  2. For the Windows Simulator:
    • C:\ProgramData\Tungsten\ShareScan\ScanStation Client\SampleImages
    • This accepts only JPG files!

For ShareScan from 6.3 to 6.6, the sample images are at the following location.

  1. For the web-based simulator:
    • C:\ProgramData\Kofax\ShareScan\Tomcat\Config
    • Refer to "simulatorConfig.properties" located within the image repository that outlines the different methods available to alter simulator images.
  2. For the Windows Simulator:
    • C:\ProgramData\Kofax\ShareScan\ScanStation Client\SampleImages
    • This accepts only JPG files!
    • The file names must be "image1.jpg", "image2.jpg", "image3.jpg", etc.

For ShareScan 6.2, 6.1, and 5.4, the sample images are at the following location.

  1. For the web-based simulator:
    • C:\ProgramData\Nuance\ShareScan\Tomcat\Config
    • Refer to "simulatorConfig.properties" located within the image repository that outlines the different methods available to alter simulator images.
  2. For the Windows Simulator:
    • C:\ProgramData\Nuance\ShareScan\ScanStation Client\SampleImages
    • This accepts only JPG files!
    • The file names must be "image1.jpg", "image2.jpg", "image3.jpg", etc.

For ShareScan 5.2, 5.1, and 5.0 installations with the Xerox or HP performance release, the folder location is

  • C:\Program Files\Nuance\Tomcat 7.0\webapps\ShareScan\WEB-INF\test (32-bit systems)
  • C:\Program Files (x86)\Nuance\Tomcat 7.0\webapps\ShareScan\WEB-INF\test (64-bit systems)

In eCopy ShareScan 5.0 through Service Pack 4 & Ricoh Performance Release, the simulator pulls images from the following folder:

  • C:\Program Files\Apache Software Foundation\Tomcat 5.5\webapps\ShareScan\WEB-INF\test (32-bit systems)

  • C:\Program Files (x86)\Apache Software Foundation\Tomcat 5.5\webapps\ShareScan\WEB-INF\test (62-bit systems)

Modifying the files used in the Simulator mode can be achieved by following the steps below:

  1. Browse to the appropriate folder referenced above.
  2. Back up the existing images to another location.
  3. Replace the images with the desired JPEG format files.

Note: The file names must be "image1.jpg", "image2.jpg", "image3.jpg", etc.

Applies to  

ProductVersionBuildEnvironmentHardware
 Nuance eCopy ShareScanv5.x - v6.1   
eCopy ShareScan v6.2 - v6.6
Tungsten eCopy ShareScanv6.7 - v2026.3 and above


 

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