Get instant answers to issues or questions anytime - try our new AI Support Assistant.×

Contact Support Details

Home›Search›Contact Support Details

Contact Support Details

Last Updated: Sep 2, 2026|1 minute read|000032314
#General Support#Support Details#Knowledge#General Info

AI Support Assistant

Get instant answers to issues or questions anytime - try our new AI assistant here.

AutoStore Capture Communication Server (KCS) ControlSuite Copitrak eCopy ShareScan
Equitrac Import Connector MarkView OmniPage PaperPort Power PDF
ReadSoft Robotic Process Automation SafeCom TotalAgility Transformation Modules VirtualReScan (VRS)

Contact Details for all Tungsten Automation Products


Documentation
Product documentation, guides, and specifications for ALL Tungsten Automation products.
Community
Get latest release news, share information, ask questions, find solutions, and follow topics.
Technical Support
Request help from Tungsten Automation support if you do not find a solution in the Knowledge Portal
Product Activation
Information on how to activate your product's license.
Licensing
Contact details for all licensing & renewal questions.
Training
Access classroom and on-demand training and certifications.
Professional Services
Contact details to request a Services engagement for projects and customizations.
Lifecycle Policies and End of Support Dates
Links to the Tungsten Automation Software Lifecycle Policy, Product Release and Sunset Schedules.
Request Portal Access
The Customer Portal Account Request form can be found here.
Support Details
Support Services, including Support Commitment, Holidays, Tools, Self-Service, Lifecycle and Electronic Fulfillment information.
License Activation & Information 
License activation and license information for all products.
General Troubleshooting
General non-product and all product related informational and/or troubleshooting articles.

Applies to

ProductVersionBuildEnvironmentHardware
General Support, Support Details
Was this topic helpful? Like Dislike