Issue

How can I proceed to manually activate or de-activate a VRS or Express license?

Solution

Please proceed via the following website which allows you to manually de-activate /activate a VRS or Express license.

https://activate.kofax.com/

Note that in case of hardware crash, please do request a manual de-activation to > licensing@tungstenautomation.com

If critical, please submit a new ticket via

https://support.kofax.com//s/login

Level of Complexity 

Easy 

Applies to