Results
WFA registration fails with fatal error 3000
…is shown: Fatal Error (3000): Fatal Error CAUSE One file of the WFA is probably still blocked by Windows. SOLUTION Try to unblock the DLL file (and sub used DLL files) using Windows Explorer. Select the file > Propierties > unblock Powershell method: Get-Child…
Vulnerability NVD - CVE-2026-73633
…2026.1 and their security team has adivsed them of a vulnerability with struts version 7.1.1 (NVD - CVE-2026-73633), the minimum required version is now 7.3.0. SOLUTION This will be available with Web Application 2026.1.2 REFERENCES N/A
I have this error and no modules open: "Error executing "CBstLiteImp::CreateFolder". The AcSbst library is not initialized."
…I cannot open any of the modules. I keep receiving this error: "Error executing "CBstLiteImp::CreateFolder". The AcSbst library is not initialized" Scanner Launch error Transformation Validation Launch Cause Very likely that the SecurityBoost is enabled in the…
Printix App - "Upload for Printing" fails when using own Azure Blob Storage
…policy for the Azure Storage Account as follows: In Microsoft Azure, select All Services, scroll to Storage, and select Storage accounts. Select the storage account you created. Example: printixcloudstorage On the storage account blade, select CORS. On the Blo…
Email-based approvals stops processing emails despite Tomcat service running
…setup will fix it. Regarding the reported stoppage of email processing while Tomcat continues to run, we made code changes to improve processing resilience and prevent this behavior going forward. SOLUTION Upgrade to Email-based Approval and Process Director W…
How to request GEP license
…GEP license? SOLUTION Please email PSComponentsProgram@kofax.com to request the GEP license. REFERENCES 28207433
Capture workstations are slow to process batches during Scan, QC and Validation process
…the port speed at the switch resolved the issue. Level of Complexity Moderate Applies to Product Version Build Environment Hardware Capture Capture 11.1 11.0 References
PDAP: Blocked flag is not set during Supplier master data import.
…to the Supplier XML file, either manually or via a variant of the /cockpit/md_export program, it will not be imported into AP Essentials. Only the fields listed above will be imported into AP Essentials via this method. Some possible solutions are: When using…
How to locate the log files for the Invoices Maintenance
…Open. maintenance2.png Navigate to the Log file section of the maintenance plan dialog. The path and name of the log file will be displayed. maintenance3.png Level of Complexity Easy Applies to Product Version Build Environment Hardware INVOICES ALL References…
Export connectors fail to install/register when database uses Windows authentication
…and change connection strings to use a SQL user instead of Windows authentication. Or as a temporary targeted change, update MainDBConnectionString in RegAscSc.exe.config with a SQL user and password instead of using windows authentication. This can be changed…
How to modify simulator images in eCopy ShareScan
…location. For the web-based simulator: C:\ProgramData\Kofax\ShareScan\Tomcat\Config Refer to "simulatorConfig.properties" located within the image repository that outlines the different methods available to alter simulator images. For the Windows Simulator: C:…
Tungsten Printix Client Product Release Information
…and Redirector) product release dates are shown in descending order. Printix Client Release Release Date Product Documentation Tungsten Printix 2026.3 September 02, 2026 Current Tungsten Printix product documentation - Including Release Notes and Technical Spe…
" Uncaught exception in Thread[GuardManager poll timer,5,main]" Error in RS log / Robot Run
…scenario has not yet been identified. Full text of error stack: kapow.robot.common.task.RoboServerApplicationStartupTasks - Uncaught exception in Thread[GuardManager poll timer,5,main]. java.util.ConcurrentModificationExcepton: null at java.util.HashMap$HashIt…
Connect reports "The process cannot access the file because its being used by another process".
…and also references the file: "C:\ProgramData\ReadSoft Software Services AB\ReadSoftOnlineConnect\Bin\Plugins\Adapters\InvoiceCockpitRFC.Adapter\ InvoicCockpitRfcNCo3.Wrapper.dll" Solution This message can be seen for a few different reasons: SAP connectivity…
Log4J Vulnerability CVE-2026-49844
…Vulnerability CVE-2026-49844 reported. Improper encoding of non-finite floating-point values during MapMessage JSON serialization in Apache Log4j API produces output that is not valid JSON. This issue affects Apache Log4j API versions 2.13.1 through 2.25.4 and…
eCopy ShareScan: Removing Java / ApacheTomcat
…in eCopy ShareScan are required for the proper functioning of the WebClient and other software. The WebClient powers: Web browser-based ShareScan clients The Simulator inside the Administration Console Important Prerequisite Check DO NOT uninstall Java or Apac…
Resolving Printix Go Installation Failures on Canon Printers (Authentication, Time Sync, TLS Certificate)
…Cause: This typically follows a printer swap or removal of a prior print-management client (e.g. uniFLOW). The Canon JAR/prerequisites may not be installed, or the administrator account Printix Go expects doesn't match what's configured on the device. Resoluti…
How User Groups Add to Existing User Privileges and Buyer Access
…ANSWER User groups add privileges and buyer access on top of whatever a user already has directly. They don't override or narrow existing access. For example, a user has only the Access Storage privilege plus access to a single Buyer A. The user is then added…
Kapplets: "Failed to authenticate using provided credentials" or "OAuth Authentication failed"
…-keystore "<p12/pfx file>" -storepass <privatekey of p12/pfx> -storetype PKCS12 -alias <domain of cert e.g. RPA.kofax.com> -file "outputcert.cer" Note: the alias in this command has to be the alias from the p12/pfx. To find out what this is run keytool -list -…
Inbound Monitor License Licensed Volume
…The license file contains volume of only 1000 documents for Inbound Monitor (ZUGFERD) but it will be required more volume CAUSE Inbound Monitor License only requires activation SOLUTION Licensed volume=1000 is OK since Inbound Monitor only requires activation.…