Results
Will a Kofax Capture environment continue to work past the expiration date of the support maintenance contract?
Will a Kofax Capture environment continue to work past the expiration date of the support maintenance contract?
How to resolve an issue where the following error occurs when attempting add a new entry into the OAuth 2.0 servers?
How to resolve an issue where the following error occurs when attempting add a new entry into the OAuth 2.0 servers?
Does TotalAgility have a way to make calls to the UpdateDocumentFieldPropertyValues SDK API perform faster?
Does TotalAgility have a way to make calls to the UpdateDocumentFieldPropertyValues SDK API perform faster?
Is it possible to export or download local databases and dictionaries from project settings in Transformation Designer?
Is it possible to export or download local databases and dictionaries from project settings in Transformation Designer?
Jobs Suspending After Upgrade To 2026.3.1 With Error "Value Cannot Be Null"
After upgrade to 2026.3.1 jobs are suspending with "Value Cannot Be Null" error.
Tungsten TotalAgility Product Release Information
Latest 2026.3 Releases - Available for download from the Tungsten Fulfillment Site.
Document source missing sufficient file type information
Document Conversion fails with the error:
My Page Count Volume is not reset at the Contract Renewal
We have a term license for Capture and KTM volumes (Workflow Automation products), and we noticed that these volumes don't get reset when we renew our term license contract.
Export table to Excel/CSV
Export document fields/table to Excel/CSV
Which browsers are supported by TotalAgility?
Which web browsers and versions are supported by TotalAgility?
What can Custom LLMs be used for in TotalAgility?
Users might wonder what they can use Custom LLMs for, since Copilot for Extraction and Copilot for Development are not available to them, unlike the built-in OpenAI providers.
Export connectors fail to install/register when database uses Windows authentication
Export connectors fail to install/register when database uses Windows authentication
Where can I see information related to security, compliance, and privacy information for Tungsten Automation and it's product suite or how can I request assistance in filling out a security questionnaire
Where can I find information on security, compliance, and privacy for Tungsten Automation and its product suite?
How to reopen a closed Support Case
How to reopen a closed Support Case?
Customizations: Adding, Updating, Troubleshooting and how to contact Professional Services
A problem has been encountered with a customization, or you are looking to add/create/update/modify/enhance a customization. How can this be resolved?
Lifecycle Policies and End of Support Dates
The Tungsten Automation Software Lifecycle Policy describes product release types and provides a policy on the related Support timeline for products.
Enhancement Requests
An Enhancement Request has been logged.
Complete activity or other buttons are not responding in Document Review or Validation
Users might encounter unresponsive buttons in Document Review or Validation. When they open the form for editing, the form control actions can't be opened either.
Complex variable throws error Unable to add row after upgrade to 2026.3
After upgrading to 2026.3, the jobs are suspended with the following error:
Compatibility Questions about TotalAgility versioning structure
The user is planning to upgrade Tungsten TotalAgility and wants to understand the general upgrade and compatibility considerations for Transformation Designer and Web Capture Service. They also want to know whether business processes curre…