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My Page Count Volume is not reset at the Contract Renewal
We have a term license for Capture and KTM volumes (Workflow Automation products), and we noticed that these volumes don't get reset when we renew our term license contract.
Where can I see information related to security, compliance, and privacy information for Tungsten Automation and it's product suite or how can I request assistance in filling out a security questionnaire
Where can I find information on security, compliance, and privacy for Tungsten Automation and its product suite?
How to reopen a closed Support Case
How to reopen a closed Support Case?
Customizations: Adding, Updating, Troubleshooting and how to contact Professional Services
A problem has been encountered with a customization, or you are looking to add/create/update/modify/enhance a customization. How can this be resolved?
Lifecycle Policies and End of Support Dates
The Tungsten Automation Software Lifecycle Policy describes product release types and provides a policy on the related Support timeline for products.
Enhancement Requests
An Enhancement Request has been logged.
Technical Support - Contact Info
We provide support for all our enterprise products via our Support Portals.
Partner and Customer attachments and files
Partners and Customers have the ability to delete attachments and files that have been uploaded during the lifecycle of their technical support case.
Download Software from the Tungsten Automation Electronic Delivery (eDelivery) site
The Tungsten Automation Delivery site can be found at https://delivery.tungstenautomation.com/. Accounts for this system are independent of other Tungsten Automation web sites, so please do not use your Portal or Community logins.
All Products - Contact Details
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Tungsten Import Connector Product Release Information
Description Release Date Download
AP Essentials - Quick Links
Note: Important Information: AP Essentials Email Service Security Upgrade
Contact Support Details
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Global Technical Support Contact Information
How to Contact Technical Support
Tungsten SignDoc Product Release Information
Tungsten SignDoc 2026.2 Releases
Analytics for RPA Product Release Information
You should only download and use the Analytics for RPA release that is included in the version of RPA you have selected on Delivery.
Analytics for RPA Product Documentation
Analytics 2.9.0 for RPA - Released with RPA 2025.2