Results
Contact Support Details
…(VRS) Contact Details for all Tungsten Automation Products Documentation Product documentation, guides, and specifications for ALL Tungsten Automation products. Community Get latest release news, share information, ask questions, find solutions, and follow top…
Global Technical Support Contact Information
…outside business hours. If you require immediate critical production support outside regular Technical Support business hours, and your support contract includes 24x7 support, please create a Critical case and make sure to check the 24x7 box on the case in the…
Log4J Vulnerability CVE-2026-49844
…log4j-web-2.25.4.jar to log4j-web-2.26.1.jar Applies to Product Version Build Environment Hardware References NVD-CVE-2026-49844
Connect is unable to call the AP Essentials Logging Service as the underlying connection was closed.
…on these settings. Level of Complexity Moderate Applies to Product Version Build Environment Hardware AP Essentials current References AP Essentials Connect version info Upgrading AP Essentials Connect to support TLS 1.2 Login Failed error during configuration…
How to configure the new profile setting: Last page identification
…Invoices services. Level of Complexity Moderate Applies to Product Version Build Environment Hardware ReadSoft INVOICES 6.1 21131 and above References Last page identification settings: https://docshield.tungstenautomation.com/RSI/en_U..._settings.html How to…
eCopy ShareScan: Removing Java / ApacheTomcat
…to modify simulator images in eCopy ShareScan Applies to Product Version Build Environment Hardware Nuance eCopy ShareScan v5.x - v6.1 Kofax eCopy ShareScan v6.2 - v6.6 Tungsten eCopy ShareScan v6.7 - v2026.3 References How to modify simulator images in eCopy…
Resolving Printix Go Installation Failures on Canon Printers (Authentication, Time Sync, TLS Certificate)
…setting Toggle the setting, restart, retry Applies to Product Version Build Environment Hardware Printix 2026.1 References
Stored Cross-Site Scripting (XSS) Vulnerability - (EQWebClient)
…this fix, please open a technical support case Applies to Product Version ControlSuite 2025.2
Kapplets: "Failed to authenticate using provided credentials" or "OAuth Authentication failed"
…<password> Level of Complexity Moderate Applies to Product Version Build Environment Hardware RPA 11.0+
Express or VRS licensing issue
…Level of Complexity Easy Applies to Product Version Build Environment Hardware VRS 5.2 5.1.2 ALL ALL N/A Express 3.3 3.2 ALL ALL N/A
ControlSuite : Support for .Net 10 when .Net 8 becomes end of life
…if ControlSuite is supported with .NET 10.0. Solution The product development team is pleased to share that ControlSuite version 2025.2 RTM has been successfully tested with .NET 10. We would like to inform you that upgrading to .NET 10 is officially supported…
Cannot Uninstall Nor Upgrade Transformation Designer
…the 2026.1 installer interactively aborted with: "This product is already installed in version 2026.1.0.0. Please remove the upgrades first." Environment details: Tungsten TotalAgility 2026.2.3.0 (patch .179), on-premise, Windows Server 2025. Affected server:…
What is is the supported configuration scenario for Fujitsu fi-6800?
…(Fujitsu fi-6800), Windows 11 on CGA port. Applies to Product Version Build Environment Hardware VRS 5.3 References Certified scanners with VRS 5.3 Scanner Configurator Fujitsu fi-6800 (VRS SCI, VRS USB) Fujitsu fi-6800 Scan Sources