Results
Analytics for RPA Product Release Information
…the Tungsten Fulfillment Site. Analytics for RPA 2.9.0 product documentation (hosted) Latest 2.8 Releases Description Release Date Download Analytics 2.8.0 for RPA - Released with RPA February 11, 2025 Available for download from the Tungsten Fulfillment Site.…
Analytics for RPA Product Documentation
…for RPA - Released with RPA 2025.2 Analytics for RPA 2.9.0 product documentation (hosted) 2.8.0 Release Analytics 2.8.0 for RPA - Released with RPA 11.5.0 Analytics for RPA 2.8.0 product documentation (hosted) 2.7.0 Release This product reached Limited Support…
'Prevent creating an empty job' functionality at Rescan stage
…has been submitted for adding this functionality to the product: Enhancement Request 2266690:Prevent creating an empty job functionality at Rescan stage REFERENCES
Canon Scanner Models Certified for Use with VRS 5.3
…Requires Component Installer DR-G1100 Workgroup DR-G1130 Production DR-G2090 Workgroup DR-G2110 Workgroup DR-G2140 Production DR-M1060 Workgroup DR-M140 Desktop DR-M140II Desktop DR-M160 Desktop DR-M160II Desktop DR-M260 Desktop DR-S150 Desktop DR-S250N Deskto…
MFP Support Matrix (20494)
…Automation is committed to ensuring that our products work with the listed MFP models and addressing issues that arise when operating Tungsten Automation-branded clients deployed on these devices. We do not support the use of our product with software versions…
The AP Essentials SSL cert will expire soon
…The AP Essentials production SSL certificate is expiring soon and need to be extended. SSL certificate expiring soon 2023.png SOLUTION Tungsten Automation updates the AP Essentials SSL certificates twice per year. Customers & Partners will be notified in advan…
Worklist is not displayed in web application
…or/and webapplication. Level of Complexity High Applies to Product Process Director for Accounts Payable Version All Build Environment Hardware References
ShareScan CVE-2026-68569
…action is required. Neither prerequisite is present in the product: Realm type. The vulnerability only manifests with DataSourceRealm or JDBCRealm. All eCopy ShareScan versions (6.5, 2025.3, 2026.3) exclusively use UserDatabaseRealm nested inside LockOutRealm.…
ShareScan CVE-2026-65182
…in CVE-2026-65182 cannot be exercised against the product. Optional: if your security policy requires the scanner finding to be cleared rather than documented as not applicable, Apache Tomcat can be updated manually to version 9.0.121. Follow the Manual update…
ShareScan CVE-2026-65637
…No action is required. Neither prerequisite applies to the product: HTTP/2 is not enabled. All active Connectors in the eCopy ShareScan server.xml use protocol="HTTP/1.1". HTTP/2 support (Http2Protocol) is disabled across all shipped versions (6.5, 2025.3, 202…
ShareScan - CVE-2026-65927
…in CVE-2026-65927 cannot be exercised against the product. Optional: if your security policy requires the scanner finding to be cleared rather than documented as not applicable, Apache Tomcat can be updated manually to version 9.0.121. Follow the Manual update…
ShareScan CVE-2026-68763
…in CVE-2026-68763 cannot be exercised against the product. Optional: if your security policy requires the scanner finding to be cleared rather than documented as not applicable, Apache Tomcat can be updated manually to version 9.0.121. Follow the Manual update…
Is a certain Windows Server Edition supported?
…licensing guidance, rather than treating it as a Tungsten product requirement. ReadSoft Invoices itself will run the same either way.
Issues when ControlSuite server is not internet connected
…3rd Party CA certificates as needed via GPO. Applies to: Product Version ControlSuite 1.0 ControlSuite 1.1 ControlSuite 1.2
ControlSuite: Delay to View Job list (if the servers have no Internet access)
…missing root must then be imported manually. Applies to: Product Version ControlSuite All versions The delay arises from Windows certificate update behavior on a server without internet access, which is not specific to a ControlSuite release. References: Contr…
ControlSuite : Components fail to create license tokens and log "Tamper detected" when the server has no internet access
…with the case. APPLIES TO Product Version ControlSuite — Equitrac (CAS, DCE, DRE), AutoStore, Output Manager, and the licensing service in Shared Services 1.4 through 2025.2. Confirmed on 1.4 FP2, 1.5 and 2025.2. This is an environmental condition rather than…
ControlSuite AutoStore Sharp OSA - Windows .NET Framework Updates Break Scan Workflow (HTTP 404)
…unpatched. Use only as a short-term stopgap. Applies to Product Version Environment Hardware ControlSuite AutoStore (Sharp OSA Capture / ASWebForSharp) 2025.2 Windows Server 2019, Windows 10 (1809), Windows 11 24H2/25H2 with KB5120708, KB5126048, KB5126144, or…
Windows Update KB5120708 Breaks AutoStore Batch Web Service
…addressing compatibility with this update. Applies to Product Version Build Environment Hardware Controlsuite AutoStore 2025.2 References For embedded devices and a workaround until it's fixed please open this KB https://knowledge.tungstenautomation.com/bundle…
Capture - "Timeout" error email received after successful scan/email
…Therefore, this should be applied with caution. Applies to Product Version Build Environment Hardware Printix All Cloud
ShareScan Docushare Connector Authentication Failure Against DocuShare 7.05
…connector no longer prompts for credentials. Applies to Product Version Build Environment ShareScan (Xerox DocuShare Connector PaperRiver) 6.5 .0.11130 DocuShare Server 7.05 References eCopy ShareScan: 6.5 ShareScan Manager Build: .0.11130 Xerox DocuShare Conn…