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Document & Workflow Automation×

Batch Closure Blocked by "There are documents that have not been verified" Despite Reviewed Page Check Marks

When processing a batch in the Quality Control module, scanned pages receive a review check mark as expected. However, attempting to close the batch returns the error "There are documents that have not been verified," even though the scree…

Last Updated: Sep 10, 2026|45970
#Kofax Capture#Knowledge#Troubleshooting

What third party component was patched in Import Connector 2.11 fix pack 13?

There was a security vulnerabbility patch released in August 2026 for Import Connector 2.11 included in FixPack 13. This weakness was identified in KIC 2.10 and KIC 2.11 versions.

Last Updated: Sep 10, 2026|45966

Substantial performance degradation and delay occurred in a Tungsten Capture 11.2 production environment when launching modules, including Batch Manager, with a large number of batches in the system

After upgrading to Kofax Capture there is substantial performance degradation and delay occurring in a Tungsten Capture 11.2 production environment when launching modules, including Batch Manager refresh, with a large number of batches in …

Last Updated: Sep 10, 2026|45969
#Kofax Capture#Knowledge#Troubleshooting

Change in behavior after upgrade Total Agility and you need to press enter to validate each field

The issue is as follows: in 8.1, when clicking on the complete button for fields that were valid regardless if the Enter key was pressed:

Last Updated: Sep 10, 2026|45968
#TotalAgility#Knowledge#Reference

Failed Extraction: "Web service failure: error code=0x803d0013 The server returned a fault: External component has thrown an exception."

When importing .eml files with PDF attachments, customer has noticed that the OCR appears to be crashing - as a result, the Extraction fails with the following error:

Last Updated: Sep 10, 2026|45964
#TotalAgility#Knowledge#Troubleshooting

What can cause an issue where a DisplayRule throws the following error on form load?

What can cause an issue where a DisplayRule throws the following error on form load?

Last Updated: Sep 10, 2026|45963
#TotalAgility#Knowledge#Troubleshooting

Will a Kofax Capture environment continue to work past the expiration date of the support maintenance contract?

Will a Kofax Capture environment continue to work past the expiration date of the support maintenance contract?

Last Updated: Sep 10, 2026|45962
#TotalAgility#Knowledge#General Info

How to resolve an issue where the following error occurs when attempting add a new entry into the OAuth 2.0 servers?

How to resolve an issue where the following error occurs when attempting add a new entry into the OAuth 2.0 servers?

Last Updated: Sep 10, 2026|45961
#TotalAgility#Knowledge#Troubleshooting

Does TotalAgility have a way to make calls to the UpdateDocumentFieldPropertyValues SDK API perform faster?

Does TotalAgility have a way to make calls to the UpdateDocumentFieldPropertyValues SDK API perform faster?

Last Updated: Sep 10, 2026|45960
#TotalAgility#Knowledge#General Info

Is it possible to export or download local databases and dictionaries from project settings in Transformation Designer?

Is it possible to export or download local databases and dictionaries from project settings in Transformation Designer?

Last Updated: Sep 10, 2026|45959
#TotalAgility#Knowledge#General Info

Jobs Suspending After Upgrade To 2026.3.1 With Error "Value Cannot Be Null"

After upgrade to 2026.3.1 jobs are suspending with "Value Cannot Be Null" error.

Last Updated: Sep 10, 2026|45958
#TotalAgility#Knowledge#Troubleshooting

Tungsten TotalAgility Product Release Information

Latest 2026.3 Releases - Available for download from the Tungsten Fulfillment Site.

Last Updated: Sep 9, 2026|24053
#Support Details#TotalAgility#Knowledge#Release Information

Document source missing sufficient file type information

Document Conversion fails with the error:

Last Updated: Sep 9, 2026|24048
#TotalAgility#Knowledge#Troubleshooting

Zebra Mares Eat Oats

https://knowledge.tungstenautomation.com/category/financial_process_auto

Last Updated: Sep 9, 2026|34804
#Optitrade#General Support#Knowledge#General Info

My Page Count Volume is not reset at the Contract Renewal

We have a term license for Capture and KTM volumes (Workflow Automation products), and we noticed that these volumes don't get reset when we renew our term license contract.

Last Updated: Sep 9, 2026|45954

HTTP 403 Unauthorized Error When Accessing /file/import.wsdl in Tungsten Import Connector

Applicable to: Tungsten Import Connector 2025.1.3 and newer versions

Last Updated: Sep 9, 2026|45930
#Kofax Import Connector#Knowledge#Troubleshooting

Log4net.dll in Kofax Analytics for Capture (KAFC) flagged as a vulnerability

Question: The log4net.dll installed with KAFC has been flagged as a security vulnerability. The installed version, log4net.dll , is affected by CVE-2018-1285. Is there a fix for this?

Last Updated: Sep 9, 2026|45883
#Kofax Analytics for Capture#Knowledge#General Info

eFlow Products' Release Information

Click on the desired eFlow Products' Release Information link.

Last Updated: Sep 9, 2026|45167
#eFlow#Knowledge#Reference

KAFC / TAFC (Analytics for Capture): CVE-2026-40021 in Log4net.dll

Inquiries about resolving this CVE for KAFC / TAFC

Last Updated: Sep 9, 2026|45936
#Kofax Analytics for Capture#Knowledge#Reference