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121 - 140 of 181 results found for “lifecycle end of support”

Does Tungsten MarkView support EBS 12.2 Next Gen Tech Stack

…Does Tungsten MarkView support EBS 12.2 Next Gen Tech Stacks? We saw that support for WebLogic 15.1 and JDK 17 is planned for 2027.1, is this planned also for 2027.1? SOLUTION While MarkView support for WebLogic 15.1 and JDK 17 is planned for 2027.1, it is imp…

Last Updated: Sep 1, 2026|45913
#MarkView#Knowledge#Troubleshooting

PD AP - Profitability segment is not recognized as empty-SAP note 3320010

…PD AP - Profitability segment is not recognized as empty after the data type of RKEOBJNR changed to CHAR in S/4HANA 2023 (SAP note 3320010) SOLUTION This is a bug. Please import correction RSPDN2136086 REFERENCES N/A

Last Updated: Sep 1, 2026|45912
#Process Director Accounts Payable#Knowledge#Troubleshooting

Tungsten Capture support for Visual Studio 2026

…Customer is asking when and if support for Visual Studio 2026 will occur. SOLUTION Tungsten Capture 2027.1 has been planned to support Visual Studio 2026.

Last Updated: Sep 1, 2026|45005
#Kofax Capture#Knowledge#How To

'Prevent creating an empty job' functionality at Rescan stage

…New Job form: "Prevent creating an empty job" property of the Capture composite control However, that does not prevent empty job creation if the job is sent to Rescan stage. This property is only available in SCNJ forms at the moment and there is nothing in th…

Last Updated: Sep 17, 2026|46020
#TotalAgility#Knowledge#General Info

Worklist is not displayed in web application

…not displayed in /n/eby/pd or/and webapplication. Level of Complexity High Applies to Product Process Director for Accounts Payable Version All Build Environment Hardware References

Last Updated: Sep 16, 2026|28705

ShareScan CVE-2026-68569

…ShareScan. The finding is rated Important by the Apache Software Foundation and Critical by Qualys, and it is raised on any ShareScan server running Apache Tomcat 9.0.0-M1 through 9.0.120. Customers and auditors ask whether eCopy ShareScan is exposed to this a…

Last Updated: Sep 16, 2026|46018
#ShareScan#Knowledge#How To

ShareScan - CVE-2026-65927

…ShareScan. The finding is rated Important by the Apache Software Foundation and Critical by Qualys, and it is raised on any ShareScan server running Apache Tomcat 9.0.0-M1 through 9.0.120. Customers and auditors ask whether eCopy ShareScan is exposed to this a…

Last Updated: Sep 16, 2026|46015
#ShareScan#Knowledge#How To

VRS License Shows Inactive in Administration Console

…there once activated. When VRS is instead bundled as part of a Tungsten/Kofax Capture license (for example, a Capture serial that includes a set number of VRS Workgroup or Desktop seats), those seats are never activated through VRS Administration Console. Inst…

Last Updated: Sep 15, 2026|46010
#Kofax Capture#Knowledge#Troubleshooting

OBSOLETE - ControlSuite: Components Fail To Create License Tokens after upgrade to Controlsuite 1.5 when internet is unavailable

…and Output Manager, and gives four routes to resolve it depending on whether the server can be given network access.

Last Updated: Sep 15, 2026|34640

Power PDF crashes after printing to a Universal Printer

…PDF immediately crashes. When the user prints to Microsoft Print to PDF, Power PDF does NOT crash RESOLUTION It was required that Power PDF implement a fix within Power PDF 2025.3.8. Confirm that Power PDF is at this minimum version.

Last Updated: Sep 15, 2026|46008

How to configure the Output Manager Console to connect to Entra ID if installed without using Install Assistant

…-Subject "CN=localhost" -DnsName "localhost" -FriendlyName "localhost" -CertStoreLocation "Cert:\LocalMachine\My" -KeyExportPolicy Exportable -KeyUsage DigitalSignature,KeyEncipherment -TextExtension @("={text}..1,..2") Run the following command to bind the ne…

Last Updated: Sep 15, 2026|45813

Unable to save information when manually creating work items in workflow

…Running Agent Status: Failed Error/Status Message: "Vendor Number PRD is Blank/Null" CAUSE tbd SOLUTION tbd REFERENCES

Last Updated: Sep 15, 2026|46007
#Tungsten Workflow#Knowledge#Troubleshooting

ShareScan Docushare Connector Authentication Failure Against DocuShare 7.05

…The DocuShare server had recently been restarted as part of Windows patching, and had been running for two days at the time of the incident, yet the connector still could not authenticate through the API path even though web upload continued to work normally.…

Last Updated: Sep 15, 2026|46001
#ShareScan#Knowledge#Troubleshooting

Unique DocumentID when using database export connector in TotalAgility

…export connector and can be modified by using dbutil.exe /supporttab. In KTA this feature is not available. Solution This feature has been previously requested but not yet implemented in Enhancement Request 749920:Unique DocumentID when using database export c…

Last Updated: Sep 14, 2026|31505
#TotalAgility#Knowledge#Troubleshooting

Service Transformation Server (TransforamtionServerService) Could not be installed.

…error message is observed during the installationm of a Transformaton Server: Service Tungsten Transformation Server (TransforamtionServerService) Could not be installed. Verify that you have sufficient privileges to install system services Cause The reported…

Last Updated: Sep 14, 2026|31313
#TotalAgility#Knowledge#Troubleshooting

Vulnerability for Tomcat (CVE-2025-24813) for Transact

…is not affect by the CVE-2025-24813 because the writable of Default Servlet in Apache Tomcat is not enable.

Last Updated: Sep 14, 2026|45994
#Transact#Knowledge#General Info

Capture and DST/Time Zone Changes

…rules or adopts a new time zone policy? A customer using Kofax Capture, KIC, KTM, and the Documentum Export Connector asked whether any product patches or configuration changes are required when a jurisdiction changes its Daylight Saving Time (DST) policy or a…

Last Updated: Sep 11, 2026|45990

Tungsten Exder: How to access your data

…generate and manage through our service. Please contact Professional Services at pseudataenquiries@tungstenautomation.com for details on how to access your Tungsten Exder data.

Last Updated: Sep 11, 2026|42784
#General Support#Documentation#Documentation

Importing a package/ process into an environment in which they are present with higher version

…The Cause: We have identified that the version counter of the process map in QUA is higher than the version in the PROD package. Because KTA strictly enforces the rule that you cannot import a lower or equal process version over an existing one, the import eng…

Last Updated: Sep 11, 2026|45989
#TotalAgility#Knowledge#General Info

Can the red cross size which represents missing images be changed?

…Users might sometimes get a big red X instead of their images displayed: Screenshot 2026-09-11 135423.png This placeholder doesn't correspond with the inline image's size, and sometimes can be so big, that it generates an extra page for the document, using add…

Last Updated: Sep 11, 2026|45987
#TotalAgility#Knowledge#Troubleshooting